Who we are
Poonam Mobile we is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our retail stores, use our website, or interact with our services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
Personal Information: When you make a purchase, request a service, or contact us, we may collect personal information such as your name, email address, phone number, and address.
Transaction Information: Details of the products you purchase, including payment information and transaction history.
Technical Information: Information about your device and usage, such as IP address, browser type, and operating system when you visit our website.
Service Information: Information about any services you request from us, including repair details and service history.
2. How We Use Your Information
We use your information for various purposes, including:
Processing Transactions: To fulfill your orders, process payments, and provide you with products and services.
Customer Service: To respond to your inquiries, provide support, and manage your service requests.
Improving Our Services: To analyze usage patterns and enhance our products and services.
Marketing: To send you promotional materials, updates, and offers related to our products and services. You can opt out of marketing communications at any time.
Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: To perform functions on our behalf, such as processing payments or delivering products.
- For Legal Reasons: If required by law or to protect our rights, property, or safety, or that of our customers.
- With Your Consent: When you have given us explicit permission to share your information.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct or update your personal information.
- Deletion: Request the deletion of your personal information under certain circumstances.
- Opt-Out: Opt-out of receiving marketing communications.
To exercise these rights, please contact us using the information provided below.
6. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with an effective date. Your continued use of our services after any changes indicates your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Poonam Mobile
[Your Address:- 455, Gumti Market, DLW Colony, Jalalpatti, Dlw, Varanasi, Uttar Pradesh 221004]
[Varanasi, Utter Pradesh , 221004]
[Email Address : poonammobile25@gmail.com]
[Phone Number:- +91 9656692595 , +91 9519297999]